• Read Our Sales Policies

• Can I cancel for any reason after I submit an order?
• Will I get a refund if my event cancels?
• Is the price I pay the same price that is printed on the ticket I receive?
• Who decides what price the tickets are sold for?
• Where do you get your tickets from?
  
• Where is your corporate office located?
  
• Will my tickets be shipped to me the same day I order them?
  
• Can I have my tickets shipped to an address different than the address on my credit card?
  
• Can I get tickets for events not listed on your website?
  
• What are the seating designation used for concerts to indicate seat location?
• Why are similar seats priced differently?
  

Q. Can I cancel for any reason after I place an order?

A. No. All sales are final and there are no cancellations or exchanges.

Q. Will I get a refund if my event cancels?

A.If an event completely cancels and is not rescheduled, then a full refund will be issued, but if only part of an event cancels, then there are no refunds issued. Please contact us to find our more details about our refund policy.

Q. Is the price I pay the same as the price printed on the ticket I receive?

A. No, you are paying a premium for our value-added service. The price you are paying is the current market value for the tickets you are ordering. We specialize in obtaining hard-to-find tickets and resell tickets above face value (the price printed on the ticket).

Q. Who decides what price the tickets are sold for?

A. All ticket prices are based upon the current market value, which is influenced by supply and demand. Therefore, we are constantly updating our ticket prices to accurately reflect the current market value. Our prices are subject to change at any time and without notice.

Q. Where do you get your tickets from?

A. We buy our tickets from a variety of locations, including; ticket box offices, season ticket holders and other ticket resellers. We often purchase tickets from customers like you who have extra tickets to sell.

Q. Where is your corporate office located?

Please click on the "contact us" link at the bottom of the page to get all of our address information.

Q. Will my tickets be shipped to me the same day I order them?

A. Tickets are sent as soon as the order is processed. That means we will ship your tickets to you (via the shipping method you selected) immediately after the FedEx tracking number is assigned. Most tickets are shipped within a few days of the date they were ordered.

Q. Can I have my tickets shipped to an address different than the address on my credit card?

A. No, on all online orders we must ship the tickets to the same address where you recieve the billing statements on your credit card.

Q. Can I get tickets for events not listed on your website?

A. Yes, if you submit an Event Request we will try to find the tickets you need.

Q. What are the seating designation used for concerts to indicate seating level?

A. Each arena and show has different terms to identify the different seating locations. But, there are four principle areas: floor seating, arena-level seating, club-level seating and mezzanine-level seating. Arena-level seats are just above the floor and are also referred to as lower-level seats. Club-level seats are the intermediary seats between the arena and mezzanine seats that are also referred to as mid-level seating. Mezzanine-level seats are traditionally the highest balcony-level and are commonly referred to as upper-level seats. If you have any questions about the location of the seats, please contact us prior to ordering them.

Q. Why are similar seats priced differently?

A. Hammer Sports Inc. has multiple sources for tickets. Different sources have different costs involved. We attempt to offer you the best at the best price. You may find a better seat listed on the site, that costs less than the most expensive seat. Please look at the seating diagrams or call 1-800-ALL-SHOWs if you have any specific questions about seating at a venue.

Sales Policies

(Note: some of these may differ from policies for ordering over the phone.)

• The tickets sold on this site are secondary-market tickets, or "brokered" tickets, that are sold for more than face value. The price you pay will not equal the face value printed on the ticket. This site is in no way affiliated with Ticketmaster or any other box office, theatre or venue.

SALES POLICIES

• All prices listed on the site are per ticket. Upon checkout, Sales Tax (if applicable), a software service charge and the cost of FedEx shipping will be added to the order.
• All sales are final. There are no refunds, cancellations or exchanges. * Once the credit card for a submitted order is approved, which happens moments after you select the "Buy" button on the Checkout page, the sale is final. *Note: If an event is completely cancelled, then you must contact the company you ordered the tickets from to receive instructions on how to precede. If the event is postponed or rescheduled, the tickets cannot be returned and should be used for the new date.
• Weather conditions may affect an event or travel to and from it, but there are no refunds for unused tickets or for the loss of enjoyment caused by these weather conditions.
• Tickets cannot be replaced if they are lost or damaged, so avoid exposing them to sunlight, heat, cold, liquids or any other damaging agent.
• Upon receipt of tickets from FedEx you have 24 hours to contact the company you purchased them from about any mistakes or discrepancies about your tickets and/or seat locations.
• All times listed are local for the event.Furthermore, all dates and times are subject to change and should be verified by the buyer on the week of the event.
• Ticket prices are subject to change at any time and without notice.

SHIPPING POLICIES

• Tickets can only be shipped to the billing address that is on file with your credit card company. This billing address will be verified with your credit card company, so you must use the exact address that your billing statements are sent to, or your order will be rejected during checkout. If you need special delivery for your tickets, then you will have to order by phone.
• FedEx is used for all shipments and a signature is required upon delivery for every order. Since FedEx cannot deliver to P.O. Boxes, you must have a physical street address that is listed with your credit card company.
• Ticket shipments cannot be re-routed from the original address submitted on the order.
• International orders are accepted as long as the owning bank for the credit card that is being used allows AVS (address verification service).

INVENTORY POLICIES

• Tickets that are listed as "Pre-Orders" are not currently in inventory. They may be tickets that have not yet arrived in our office or tickets that will be supplied by an industry contact. They will be shipped as soon as the tickets are physically available for us to distribute. In certain cases they may not be delivered until the week of the event. If you have questions regarding this policy, please contact us prior to ordering your tickets.

Copyright © Hammer Sports Inc. 2002
Georgia Ticket Broker License #4413